1. Overview
This Privacy Policy describes how WinPrizesOnline ("we", "us", or "our") collects, uses, and protects information about you when you use our website at winprizesonline.com (the "Site").
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
2. Information We Collect
Information you provide directly:
- Account registration — name, email address, and password when you create an account.
- Social login — if you sign in via Facebook or Google, we receive your name, email, and profile picture from that provider. We do not receive your password.
- Support requests — any information you share when you contact us through live chat or social media.
Information collected automatically:
- Usage data — pages visited, links clicked, sweepstakes entered, and time spent on the Site.
- Device & browser data — IP address, browser type, operating system, and referring URL.
- Cookies — see the Cookies section below for full details.
3. How We Use Your Information
We use the information we collect to:
- Operate and maintain your account and personalized features (saved favorites, entry tracking).
- Send you the daily sweepstakes newsletter if you have opted in — you can unsubscribe at any time.
- Respond to your support requests.
- Analyze aggregate site usage to improve the directory, fix bugs, and optimize performance.
- Detect and prevent fraudulent activity or abuse.
- Comply with our legal obligations.
We do not use your data to build advertising profiles, sell to data brokers, or share with third parties for their own marketing.
4. Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and measure site performance. Specifically:
- Session cookies — essential for login and favorites. Expire when you close your browser or after 24 hours.
- Preference cookies — remember settings such as dismissed notices.
- Analytics cookies — Google Analytics (GA4) collects anonymized usage data to help us understand how visitors use the Site. Google's privacy policy applies: policies.google.com/privacy.
- Advertising cookies — Google AdSense and Google Ad Manager serve ads on the Site. These services may use cookies to show you relevant ads based on your browsing. You can opt out via Google Ad Settings.
Our consent banner (provided by InMobi Choice) allows you to manage your cookie preferences. You can update your choices at any time by clicking the consent link in the site footer.
5. Third-Party Services
The Site integrates with third-party services that have their own privacy policies. We are not responsible for their practices:
- Google Analytics & Ads — analytics, advertising, and ad serving.
- Facebook Login — social sign-in. Governed by Meta's Privacy Policy.
- Google OAuth — social sign-in. Governed by Google's Privacy Policy.
- Constant Contact — email newsletter delivery for opted-in subscribers.
- Olark — live chat support tool. May collect chat transcript data.
The Site also contains links to external sweepstake sponsor websites. We have no control over and assume no responsibility for the content or privacy practices of those third-party sites. Always review the privacy policy of any site you visit.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted HTTPS connections, access-controlled databases, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights & Choices
You have the right to:
- Access — request a copy of the personal data we hold about you.
- Correct — update inaccurate information via your Account page or by contacting us.
- Delete — request deletion of your account and all associated data at any time.
- Opt out of email — unsubscribe from our newsletter at any time via the link in any email we send.
- Cookie preferences — manage or withdraw consent via the cookie banner or your browser settings.
To exercise any of these rights, please contact us via our Support page. We will respond to all requests within a reasonable timeframe.
8. Children's Privacy
WinPrizesOnline is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately via our Support page and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes your acceptance of the new policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out via our Support & Contact page. We take all privacy inquiries seriously and will respond promptly.